HoneyBook is free to try for 7 days, no credit card required. After your trial, plans start at $16/mo.
‍Learn more about HoneyBook’s pricing

When you purchase HoneyBook, you unlock access to our world-class Concierge Support Team, available over chat and email. We also offer a robust online Help Center with written and video tutorials, plus live and on-demand webinars with our product experts.

We know getting started with any new program can be daunting, which is why we have a number of resources to make the transition as smooth as possible. 

‍Check out this article for a quick start guide to kickstart your HoneyBook account – and remember, our team is here to help with any questions along the way!

Smart files are HoneyBook’s version of online business files, but with tons of added functionality.

These enhanced files can be a single page or an entire experience. You can combine multiple parts of your process — such as company information, service selection, an invoice, a contract — to share with your clients all at once. The end result is a seamless experience for your clients and booking with even less back-and-forth.

Once you’ve built your smart file, you’ll have the option to send via email or a direct link shared over text message, social media, or any other avenue you choose.

For even more control over the file-sharing experience, you can also schedule files to send at later dates and send yourself test files to preview what your clients will experience!

Booking is the bread and butter of HoneyBook, which means clients can easily sign contracts and make payments. You can also create and send files with questions for clients to answer, services for clients to select, set up session scheduling, capture leads via contact forms, and more.

Yes! We offer a free account migration service for all new members. Upload any of your existing business documents containing questionnaires, contracts, and/or pricing and package information; and our team will build this into your account as HoneyBook files.

You can learn more about the complimentary account migration service – like what it is and what’s included – here..

Receiving payments through HoneyBook is simple. As a first and one-time step, make sure your bank account is linked – learn more about setup here. Then, just send your client an invoice! They’ll be prompted to pay by credit card or ACH bank transfer, and you’ll receive the funds right to your linked bank account.

* HoneyBook Tip: If clients made payments before you connected your bank account to HoneyBook, these payments should begin automatically processing to your linked bank account right after your details are verified.

As a payment processor, HoneyBook charges a small fee so you can accept payments through major credit cards such as Visa, Mastercard, Discover, and Mastercard. Card processing fees start at 2.9% + 25¢. There are no hidden fees, international fees, or premium card brand fees. You can also accept ACH bank transfer payments for a lower 1.5%.

Whenever you share an invoice with a client, they’ll receive a branded file that makes payment simple. They’ll be prompted to input their payment details on mobile or desktop, pay, then receive a detailed receipt – it’s as simple as that.You can also customize the client experience further by combining your invoice with other content and actions, turning on gratuity, setting up automatic payments, and more.

‍Learn more about the client experience with invoices here.

When you send a contract, your client will be prompted to review the file and fill in any necessary fields. Then, they can click or tap the signature line to add a legally-binding signature. They’ll have the option of typing in a signature or drawing it in, and can sign from any device.

‍Learn more about the client experience with contracts here.

HoneyBook’s automations tool allows you to automate different steps of your workflow using certain criteria (such as: sending a questionnaire three days after a contact form has been submitted, or sending an email two hours after the previous automation step is complete). You can even automate invoices – resulting in a totally hands-off booking experience! When you set up automations, you’ll spend less time on the back-end work and more time with the hands-on stuff.

Yes! With the HoneyBook mobile app for iOS and Android, you have access to some of your favorite HoneyBook features, right from the palm of your hand. With the app, you can manage your business from anywhere — easily respond to new inquiries, create projects, communicate with your clients, receive instant payment notifications, and more.